Deposits & Booking Requirements

💳 Deposit Requirement – A £25 deposit is required to secure your appointment. This will be deducted from your final service cost.
📌 Curl Care Consultation Deposit – Full payment is required at the time of booking. This amount is non-refundable if cancelled less than 48 hours before the appointment.
⏰ After-Hours Appointments – Available on weekdays at 5:00 PM, 5:30 PM, or 6:00 PM.

Cancellations & No-Shows

❌ Cancellation Policy – Cancellations or changes are free up to 48 hours before your appointment. After this window, the deposit may be forfeited at my discretion.
🚫 No-Show Policy – Failing to cancel or missing your appointment will result in the full balance being due.

Product Build-Up Notice

I do not currently offer a service to remove heavy product build-up, but it’s important to note that product build-up can impact your results. If you have been using products containing silicones, waxes, heavy butters, or synthetic oils over time, these can coat the hair and prevent moisture from penetrating. Common culprits include:

• Silicones (e.g., Dimethicone, Cyclopentasiloxane)

• Petroleum-based products (e.g., Mineral Oil, Petrolatum)

• Waxes (e.g., Beeswax, Microcrystalline Wax)

• Heavy Butters (e.g., Shea Butter, Cocoa Butter in large amounts)

If you’d like to start the removal process before your appointment, I recommend using Innersense Organic Beauty – Detox Hair Mask and following the instructions.

Additionally:
✔ Stop using products containing silicones, waxes, or petroleum-based ingredients.
✔ Opt for lightweight, water-soluble products that won’t build up on the hair.
✔ Clarify with a gentle, sulphate-free detox shampoo to help remove residue gradually without stripping your hair.

During your Curl Transformation appointment, I’ll guide you on how to gently remove build-up over time without causing dryness or damaging your natural curl pattern.

Ready to give your curls the care they deserve?